Robert Syms, MP for Poole, recently visited the newly refurbished Poole High Street branch of Barclays Bank to view recent changes and to discuss local business.
The branch has received an impressive makeover. Cashiers have been retrained as community bankers to introduce and assist with new technology such as iPads and assisted service counters. For those still wishing a more traditional service and for business customers, a counter position still remains.
Robert discussed the local economy with Barclays community banking director Chris Maynard, who said that the transition had gone well and customers and staff have given the thumbs up to the changes. Robert also heard about the Barclays Apprenticeship programme, as well as meeting the staff and learning more about their support for local charities.
Robert said: “I enjoyed the visit. I am glad that Barclays is optimistic about future business growth in Poole. I am happy to see that Barclays is both upgrading their branches and investing in their staff. I was particularly struck by the apprenticeship programme the branch offers for local young people.”
Chris added: “The community bankers are able to help customers far more now than just taking money or paying a bill. The aim is to free up time so when customers require more detailed discussions about their banking we are on hand and ready to support. Banking is all about choice.”
Branch manager Jackie Nicholson, said: “We were delighted to welcome Mr Syms to Poole High Street branch to see how we continue to provide banking services for the people of Poole.”